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UnTapped Sustainable Operations

UnTapped Sustainable Operations

About

Meeting

Our Mission and Vision

Our Mission:

UnTapped Sustainable Operations seeks to embed risk awareness into everyday decisions, helping organizations build resilient teams and sustain long-term success.

Our Vision:

UnTapped Sustainable Operations envisions a world where organizations lead with risk awareness, every voice matters, and every decision strengthens a more resilient future. 

 

We strive to help operational leaders create consistent and predictable work processes by reducing the likelihood of risks by:

  • Providing the necessary checks and balances that ensure business fundamentals are in place at all times

  • Reducing the need for static, labor-intensive internal assurance processes that only provide snapshot views of the business performance.

  • Improving safety, environmental, reliability, and product quality performance

  • Building a technology platform that uses Artificial Intelligence to compare operational weak signals to industry standards and best practices.

Business environments are evolving faster than traditional risk management can keep up. In today’s fast-changing business landscape, even the best plans can falter without continuous feedback.

To set effective goals and strategies, companies need real-time insights from the start so their plans stay aligned with shifting conditions. Rather than waiting for problems to surface, UnTapped Sustainable Operations specializes in helping organizations catch risks early, enabling confident adaptation across leadership and front‑line teams.

Ultimately, this prevents small issues from turning into major setbacks that can impact productivity, morale, and your bottom line.

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Our Values
 

CLARITY

Real-time insight that helps leaders see what’s shifting before it becomes a problem.

GLOBAL EXPERTISE

Insight shaped by real work in diverse markets, giving leaders perspective that travels across industries, cultures, and operating environments.

RESPONSIVENESS

Quick, confident adjustment as conditions change so plans stay aligned and effective.

STEWARDSHIP

Protecting people, resources, and operations by catching risks early.

PARTNERSHIPS

Working alongside leadership and front‑line teams to create coordinated, informed action.

Help operational leaders create consistent and predictable work processes by reducing the likelihood of risks through:

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Meet Our Founders

Carla Davis-Madgett

President

carla@untappedops.com

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Education

Bachelor’s degree in Chemical Engineering

Master’s degree in Project Management

Professional Experience

37 years in the Oil and Gas industry, two years in the Aerospace industry, four years of Consulting, 18 years in Health, Safety, and Environment (HSE).

Assessed 70 businesses across 40 nations and four continents.

Early Career

Began career in Process Safety and Operational Assurance roles within global energy operations.

Personal Interests and Values

Committed to continuous improvement and operational excellence.

 

Values global collaboration and cross‑cultural problem solving.

 

Brings a steady, analytical approach to complex technical environments.

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Lisa R. Davis

Managing Partner

lisa@untappedops.com

Education

Bachelor’s degree in Marketing from Howard University

Professional Experience

Over 30 years with Coca‑Cola.

Led major refranchising efforts, held multiple leadership roles, delivered strong revenue performance, and achieved operational efficiency.

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Key success principles include: Hiring diverse, high‑performing teams. Implementing effective processes. Engaging customers.

Early Career

Began career at Mobil Oil in Terminal Operations Management.

Personal Interests and Values

Enjoys traveling.

Values time with family and friends.

Serves on the SMU Women in Leadership Program Advisory Council.

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