INTRODUCTION
Every business decision carries unseen risks—risks that, if overlooked, can cost millions. At Untapped Sustainable Operations, we help leaders identify hidden vulnerabilities before they become costly problems, enabling confident, informed decision-making.
Leveraging advanced technology and deep operational expertise, we deliver clear, actionable intelligence that enables leaders to anticipate risk, make confident decisions, and adapt quickly in a changing business environment.
CURRENT STATE
Current challenges in goal setting often lead to a lack of transparency, hindering effective delivery and fostering a reactive problem-solving environment. In a post-pandemic world, operational decisions can be impulsive, and maintaining supply chain stability is more crucial than ever. The slow and narrow nature of decentralized decision-making, compounded by multiple layers that dilute communication and obstruct the sharing of bad news, further complicates matters. Traditional audits provide only a fleeting glimpse into operations, relying heavily on top-down leadership and failing to capture the ongoing dynamics that truly matter.
OUR PLATFORM
Our proprietary AI-driven platform equips organizations with advanced tools to identify, monitor, and mitigate operational risk. By providing leaders with real-time visibility into critical business processes, the platform enables faster, more informed decision-making.
Through a dynamic visual risk-mapping approach, we reveal operational gaps and emerging vulnerabilities early—allowing organizations to proactively address issues and strengthen resilience before they escalate.
What can the Technology Platform Deliver?
The UnTapped Technology Platform transforms this landscape by aligning operations with strategic goals and establishing a solid foundation for stable risk profiles. It empowers leaders to make decisions rooted in integrity, rigorously tests management effectiveness for timely course corrections, and provides objective checks to bridge the gap between intentions and actions.
MISSION
To embed risk awareness into everyday decisions, helping organizations build resilient teams and sustain long-term success.
VISION
A world where organizations lead with risk awareness, every voice matters, and every decision strengthens a more resilient future.
WHY — and WHY NOW
Business environments are evolving faster than traditional risk management can keep up. Without continuous feedback and real-time insight, even well-designed strategies can drift off course.
Our approach enables organizations to detect risks early, align decision-making across teams, and adapt with confidence—before small issues become costly disruptions.
UNTAPPED SUSTAINABLE OPERATIONS
MEET THE TEAM
•Education
Bachelors Chemical Engineering
Masters Project Management
•Experience
37 years Oil and Gas
2 years Aerospace
4 years Consulting
18 years HSE
First role in HSE: Process Safety Assurance
Assessed 70 businesses across 40 nations and 4 continents
-
Over 30 years of experience with Coca-Cola
-
Led major refranchising efforts
-
Held multiple leadership roles
-
Delivered strong revenue performance and operational efficiency
-
Key success principles:
-
Hiring diverse, high-performing teams
-
Implementing effective processes
-
Engaging customers
-
Early career at Mobil Oil in Terminal Operations Management
-
Education:
-
Bachelor’s degree in Marketing from Howard University
-
-
Personal interests and values:
-
Enjoys traveling
-
Values time with family and friends
-
-
Serves on the SMU Women in Leadership Program Advisory Council
Reach us at info@untappedops.com